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Troubleshooting

Question
25 September 2025
How do I change a Somfy Protect motion sensor battery?
Question
25 September 2025
How to change the outdoor siren's batteries?
Question
16 October 2025
What should I do if I am unable to install a key fob?
Question
16 October 2025
What should I do if an IntelliTAG triggers a false alarm?
Question
16 October 2025
Why is my siren silent?
Question
25 September 2025
Why am I not detected during the detection test?
Question
29 September 2025
Why am I unable to link my motion sensor to my Link?
Question
16 October 2025
What should I do if I am unable to install an IntelliTAG?
Question
25 September 2025
What should I do if I am unable to install my indoor siren?

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