Somfy Support
Troubleshooting
- Question25 September 2025
Why am I unable to connect to my system from the application?
- Question16 October 2025
What should I do if my camera frequently appears to be unavailable?
- Question25 September 2025
How do I change the battery of an IntelliTAG?
- Question16 October 2025
What should I do if I get the error message, "The connected device is already installed"?
- Question25 September 2025
What should I do if I get the error message, "Your outdoor camera was not successfully installed"?
- Question25 September 2025
What should I do if I get the message, "There is an issue installing your "connected device"" in Somfy Protect app?
